Chad Mitchell, Associate Member, Piano Technicians Guild
Hello, I'm Chad Mitchell, the owner and operator of Arcadia Piano Service which I established in
I grew up in Big Horn, Wyoming. When I was 14, my mother, Virginia Mitchell, bought me a wonderful 1907
H.L. Phillips Old
Upright Piano made by Cable-Nelson. Out of curiosity, I dismantled it to clean it up and try to figure out how
everything worked and this really sparked my interest in working on pianos.
Several years later at Sheridan Community College in nearby Sheridan, Wyoming where I was studying music, I
privilege of watching a local blind piano technician, Don Cherni, tune several of the college pianos. I
fascinated by the whole process and Don was impressed that I would sit there for hours and watch him tune all
Soon after, out of the blue, one of my instructors, Mrs. Leibinger, suggested that I should consider a
working on pianos.
So, I ordered a piano tuning kit and started trying to
piano tuning, but several events steared me in other directions and I ended up pursuing other "practical"
done a wide variety of jobs: bird dog training for $2/hr when I was a teenager, then Janitor, Dish Washer,
Baker, Waiter, Convenience Store Clerk, Call Center Statistician, Document Services Associate at Xerox, and
eventually I became an FAA Certificated Aircraft Mechanic and worked at Horizon Airlines in Portland, OR then
Boeing in Mesa, AZ. And, finally, now I'm doing what I really love to do, and that's tuning
and working on pianos.
And, best of all, after I work on a customer's piano, it gives me great satisfaction when they love the result
and can truely enjoy their piano.